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Boosting Trust and Reliability with Data Quality and LineageIn an era where data is heralded as the new oil, there’s an inconvenient truth that many organizations are just beginning to confront: it is therefore important to realize that not all data is equal. With the increasing digitalization of the economy and an imperative to increasingly rely on data in products and services, the focus has been traditionally on the sheer amount of data that...0 Comments 0 Shares 593 Views 0 Reviews
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Contact Center: Make or Break for Your BrandBranding profoundly shapes customer experiences. While many global brands are easily identified by their logos, jingles, or color schemes, branding extends well beyond these visual elements. It should be woven into every interaction with customers — and no touchpoint is more essential than the contact center. As the frontline of customer engagement, contact centers significantly impact...0 Comments 0 Shares 69 Views 0 Reviews
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Cyber Threat Hunting in 2024: A Step-by-Step Implementation GuideAs cyberattacks advance in their sophistication and frequency, traditional cybersecurity defenders-the firewalls, antivirus software, even intrusion detection systems-are no longer sufficient in protecting companies. Organizations are bound to face advanced persistent threats (APTs), ransomware, as well as insider attacks in 2024 that often go undetected by automated detection tools. This makes...0 Comments 0 Shares 528 Views 0 Reviews
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Five Tools That Boost Event-Driven API Management in 2024In this fast-paced digital world, organizations are relying on event-driven architecture (EDA) that facilitates real-time responses, flexibility, and scalability in their business systems. To understand EDA is a software design practice that structures a system’s segments to respond to, produce, and process events. For instance, any event creates a significant change in state...0 Comments 0 Shares 534 Views 0 Reviews
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Friend or Foe: The Role of AI in This Year's Holiday SeasonAs the holiday season nears, businesses gear up to maximize operational efficiency, enhance customer interactions, and streamline processes. Artificial intelligence (AI) has become crucial in meeting these objectives, especially when customer activity reaches its peak. However, AI’s capabilities also bring essential questions: Will it serve as a valuable ally to simplify holiday...0 Comments 0 Shares 63 Views 0 Reviews
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How AI avatars are transforming customer service in businessHow AI avatars are transforming customer service in business What hasn’t AI transformed? Many business fields have evolved in recent years thanks to the tools that Artificial Intelligence has provided, one of them is customer service, through the use of AI avatars. This is a new way in which companies are interacting with their public, trying to be more efficient and sophisticated in...0 Comments 0 Shares 372 Views 0 Reviews
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How Does AI Content Measure Against Human-Generated Content?Generative AI has swiftly become popular among marketers and has the potential to grow to a $1.3 trillion industry in the next 10 years. OpenAI’s ChatGPT is just one growth example—rocketing to over 100 million users in just two months of its release. Many have hailed generative AI as a process-changing tool that can quickly produce swaths of content with minimal human...0 Comments 0 Shares 478 Views 0 Reviews
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How Serverless Architectures are Transforming Scalable Data ProcessingThe growing importance of agility and operational efficiency has helped introduce serverless solutions as a revolutionary concept in today’s data processing field. This is not just a revolution, but an evolution that is changing the whole face of infrastructure development and its scale and cost factors on an organizational level. Overall, For companies that are trying to deal with the...0 Comments 0 Shares 696 Views 0 Reviews
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Must-Know Data Analytics Tools That Defined 2024Throughout 2024, data analytics continued to play a crucial role in driving data-based decision-making for B2B companies, while investment in advanced data technologies surged. These new tools offer deeper insights, predictive capabilities, and more sophisticated analytics to improve governance. The tools listed below are equipped with powerful features across BI, predictive modeling, natural...0 Comments 0 Shares 240 Views 0 Reviews
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